Emplifi is an exciting new brand that combines the expertise of two leading customer experience companies - Astute and Socialbakers - to deliver a unified CX platform that helps global brands close the CX gap. We want to celebrate this milestone with you!
Hear Emplifi CEO Mark Zablan chat with Angela Gammill, General Manager at Delta Air Lines about their innovative CX strategy to provide flight attendants with in-the-moment support.
Don’t miss it! Complete the form to watch the Emplifi Launch Party today.
Mark has more than 25 years of experience in executive roles with high-growth SaaS companies in the areas of digital marketing, content management, customer experience (CX), and data platforms. He has a proven track record of delivering breakout performance at various B2B technology market leaders due to his particular expertise in strategy development, operational excellence, and Go-to-Market transformation. Before his current role, Mark served as Chief Revenue Officer at Sitecore, President of EMEA at Adobe, and Group President of Digital Marketing Services at Experian.
Angela oversees key innovations at Delta Air Lines like IFS technology initiatives, mobility, applications, AR/VR training reinforcement and more. Her focus is ensuring that Delta Air Lines delivers an exceptional customer experience throughout their enterprise. She is a well established leader in leveraging data to elevate and personalize customer interactions.
