Forrester, a world-renowned research firm, has recognized Emplifi as a notable vendor in a recent report that provides an overview of 11 different social suite platforms. Emplifi was selected because of their extended use cases of social commerce, rating and review management, and influencer marketing are top reasons why their clients work with them.
This report looked at key factors that can help social suites stand out from the rest, including:
Increasing in social media team productivity
Responding faster to customers
Measuring the impact of social media content
Solutions that go beyond social media
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